Course curriculum

  • 1

    1.1 ELITE CULTURE & COMPASS ALIGNMENT (30 MIN)

    • Espire Anthem Video

    • Espire Culture Playbook

    • DAILY HUDDLE: Why an Elite Huddle Matters

    • DAILY HUDDLE: Start Your Huddle Right

    • DAILY HUDDLE: Huddle with Purpose

    • ESPIRATION FOUNDATION: Overview

    • ESPIRATION FOUNDATION: Whitening Services Overview

    • ESPIRATION FOUNDATION: Foundation Video
  • 2

    1.2 ELITE EXAM (20 MIN)

    • ELITE EXAM: New Patient Clinical Exam D1080 (20 Minutes)
  • 3

    1.3 ELITE TREATMENT PLANNING (15 MIN)

    • CDT Codes (ADA)

    • Treatment Planning: Elite Standard

    • CareStack: 1. Charting in 3D and 2D Views

    • CareStack: 2. Treatment Plans Tab Overview

    • CareStack: 3. Create a Treatment Plan and Add Treatments

    • CareStack: 4. Creating a New Treatment Phase

    • CareStack: 5. Drag and Drop or Rearrange Treatments
  • 4

    1.4 ELITE DOCUMENTATION (15 MIN)

    • Espire Clinical Documentation Standards

    • What to Write in the Dental Record (ADA)

    • Templates, Smart Phrases and SOAP Notes (ADA)

    • Treatment Consent Forms

    • Treatment Follow-Up: Elite Standard

    • CareStack: 1. CareNotes Feature in Careflow

    • CareStack: 2. Odontogram and Grid Actions for CareNotes

    • CareStack: 3. Add Linked Templates and Addendum

    • CareStack 4. Access and Manage Pending Clinical Notes

    • Treatment Plan Dashboard: Process Guide
  • 5

    1.5 ELITE RADIOGRAPHY STANDARDS & TECHNOLOGY (45 MIN)

    • Radiographic Cadence

    • X-Rays/Radiographs (ADA)

    • OVERJET: Overview & Access

    • OVERJET: Findings & Images

    • OVERJET: Dashboard Module

    • OVERJET: FMX Page Module

    • OVERJET: Case Presentation Module

    • OVERJET: Canvas Page Module

    • OVERJET: Perio & Restorative Dashboards

    • IRIS: Intro & Access

    • IRIS: Capture X-Rays

    • IRIS: Capture Intraoral Images

    • IRIS: View & Manage Images

    • IRIS: Templates

    • IRIS: Troubleshooting, Offline Mode & Support

    • VISION AI: Dashboard Module Overview

    • Daily Patients Dashboard: Quick Reference Guide
  • 6

    2.1 PATIENT INTERACTION (INTERVIEW) SKILLS

    • Why the Patient Interview Matters. Video

    • Say Their Name. Video

    • Hear to Help. Video

    • Empathy They Can Count On. Video

    • What NOT to Say: Switching Your Script. Video

    • Filler Words. Video

    • Technical Terms. Video

    • Minimizing Language. Video

    • Primary Interest. Video

    • Emotional Motivation. Video

    • Primary Concern. Video
  • 7

    3.1 ESPIRE VERBIAGE

    • Elite Verbiage Overview

    • What Verbiage do YOU think is BETTER?

    • Espire Verbiage Printout
  • 8

    3.2 OVERCOMING OBJECTIONS

    • 1. Questions are the Answer. Objections are the Beginning of a Connection

    • 2. Finding the YES. Turning Limitations into Options

    • 3. Why ESPIRE. Communicating the Value of YOUR Care

    • 4. Law of the Herd. People Want to Do What Other People are Doing

    • 5. Openers & Closers. From Monologue to Dialogue

    • 6. Echo & Explore. Connection Starts with Curiosity

    • 7. When to Ask & When to Honor. The Difference Between Objections & Conditions

    • 8. Be REAL. The Power of Authenticity

    • 9. Putting It Together. Conversation Framework for Patient Objections

    • Download and Print Question Cue'd Team Activity Playbook

    • QUESTION CUE'D ACTIVITY & INSTRUCTIONS

    • How Long Is This Going to Take?

    • How Long Is This Going to Take. Possible Questions

    • Is This Going to Hurt?

    • Is This Going to Hurt? Possible Questions

    • I Need to Talk to My Partner/Think About It

    • I Need to Talk to My Partner/Think About It. Possible Questions

    • Do You Have Any Appointments on Saturdays?

    • Do You Have Any Appointments on Saturdays? Possible Questions

    • Necessity Concern

    • Necessity Concern. Possible Questions

    • Cost Concerns

    • Cost Concerns. Possible Questions

    • Bargain Hunter

    • Bargain Hunter. Possible Questions

    • Insurance Coverage

    • Do You Take My Insurance. Possible Questions

    • Join Insurance List

    • Join Insurance List. Possible Questions